E-SaW Club
Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


It is important for both Club members and workers that the primary purpose of the E-SaW Club is to provide you with advice, support and care that will let you change your size and weight permanently. To do this, we must request physical samples (usually saliva) and ask you questions in surveys and questionnaires. You are under no legal obligation to provide these. You may refuse to answer questions or provide samples. You will understand that the level of expertise we can bring to you may be impaired by this, but our prime concern is that you are comfortable with your relationship with the E-SaW Club.

What personal information do we collect from the people who visit our premises or send us samples?

We collect various samples, including saliva, blood and urine to establish the likelihood of members of the public considering membership, and members, becoming or being pre-diabetic or diabetic.

We also collect written data and saliva and other samples to establish physiological and psychological information about members in order to better help them achieve their goals regarding their size and weight.

All data that identifies data and samples to an individual are kept highly secure – with a very limited number of professional, qualified biomedical and clinical professionals  having access.

No third parties receive information about members except those needing it to carry out services for our members.

What personal information do we collect from the people who visit our blog, website or app?

When ordering or registering on our site, or joining the Club, or ordering a ticket for a programme provided by the club, as appropriate, you may be asked to enter your name, email address, postal address, telephone number, debit or credit card information, limited personal physiological data or other details to help you with your experience once you become a member.

When do we collect information?

We collect information from you when you become a member, buy a ticket for The Mindful Journey, join the E-SaW Club 19 Week Course or place an order for any service or product or, of course, enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, join the Club, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To allow us to better service you in responding to your member service requests.
• To send periodic emails regarding your order or other products and services.
• To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

• Help remember and process the items in the shopping cart.
• Understand and save user’s preferences for future visits.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:

If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient may not function properly, including your Personal Journey Dashboard other personal details about your membership.


However, you will still be able to place orders or gain service by contacting customer service.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide you with advance notice and you then give your permission.  Please note though that this does not apply to website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when we believe that doing that is appropriate to comply with the law, to enforce our site policies, or to protect your, our or others’ rights, property or safety.


However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. By this we mean statistics about members that does not identify any members personally.

Third-party links

We do not include or offer third-party products or services on our website.

Google
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting
• Demographics and Interests Reporting
• DoubleClick Platform Integration

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out:

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

This website complies with CalOPPA a law in California, USA that requires commercial websites and online services to post a privacy policy. More information at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

• Via Email

Can change your personal information:

• By emailing us

• By logging in to your account

How does our site handle Do Not Track signals?

We honour Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioural tracking?

To protect your privacy, we do not allow third-party behavioural tracking

COPPA (Children Online Privacy Protection Act)

We do not market to children under the age of 18 years.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the European Union, the United States and the concepts they include have played a significant role in the development of data protection laws around the world. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email

• Within 1 business day

We will notify the users via in-site notification

• Within 1 business day

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions

• Process orders and to send information and updates pertaining to orders.

• Send you additional information related to your product and/or service

• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:


• Not use false or misleading subjects or email addresses.

• Identify the message as an advertisement in some reasonable way.

• Include the physical address of our business or site headquarters.

• Monitor third-party email marketing services for compliance, if one is used.

• Honor opt-out/unsubscribe requests quickly.

• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us by following the instructions at the bottom of each email, or directly to support@e-saw.club.  We will promptly remove you from ALL future correspondence.

Personal details

The purpose of the E-SaW Club is to provide a bespoke personal service. On becoming a member, some personal details will be requested in order that we can help you decide the best regime for you to follow and to help us know what support and advice you need. All information about you is restricted to staff at the Club. Personal information about your health which is taken by a health professional at your request is held and only visible to qualified health professionals who are registered with government approved regulators. This means that in the unlikely event of someone not respecting your privacy, that person could be struck off their professional register.
Confidentiality is a basic rule taught early in training to the biomedical scientists, clinicians, facilitators and mentors who work with The E-SaW Club. You can expect the very highest standards regarding your personal information.


Please email support@e-saw.club if you have any questions about privacy whatsoever.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

www.e-saw.club

The Kellock Centres
74 Radlett Road, ST ALBANS
England, AL2 2LB

support@e-saw.club

+44 3000 12 24 36